Customer Service Advisor Cv Cover Letter

A cover letter allows you to introduce yourself to a future employer in a way that is professional yet not overly formal. With the right approach, you can illustrate the strengths that make you a good worker and a good colleague. Check out our customer service advisor cover letter example, and use the following do’s and don’ts to help guide you.

  • Do show your genuine side. The best customer service reps are those who can connect with customers, so being real and honest in your cover letter is a good way to show you have that ability.
  • Don’t get too wordy. It’s nice to have strong adjectives, but when you use too many filler words, it starts to look like you don’t have substantive things to say.
  • Do include a catchy header. As long as it isn’t obnoxious, opening with a line like “Why I’m an Excellent Customer Service Advisor” can be a good attention grabber.
  • Don’t undersell yourself. When applying for an advisor position, you need to show that you have the confidence to get the job done right.

Customer Service Advisor Advice

To get a job as a customer service advisor, it takes experience, motivation, and communication skills. You’ll also want to have a compelling cover letter that attracts hiring managers. Use the customer service advisor cover letter examples below to get started on your cover letter today. These cover letter examples are sales-oriented, so you’ll be able to use them as a model, and adjust the content to personalize your cover letter as necessary. Click on any of the design options below to start building your cover letter.

Cover Letter Tips for Customer Service Advisor

When you begin your job hunt, it helps to have a clear set of goals and a clear plan to achieve them. Use the following tips and tricks to help you create your own plan.

1. Keep up with trends in your industry. Read online blogs or other periodicals to learn about new techniques and technology in your field.

2. Attend job fairs. Be sure to dress professionally and bring several copies of your cover letter with you. Be engaging and ask questions, but don’t spend too much time at any one booth.

3. Use social networking. Twitter’s hashtags are a good starting place to learn about open positions and Facebook often has local groups for job postings. Create a LinkedIn account if you prefer something specifically dedicated to careers.

4. Consider changing industries, especially if yours doesn’t have many job openings. Your skillsets, especially those considered transferable skills, might make you a great asset in another industry.

5. Try not to become discouraged. You probably won’t find a job in the first week, let alone overnight, but it’s important to keep working toward your goals. Becoming complacent will just make the task that much harder.

Customer Service Advisor Job Seeking Tips

Searching for jobs as a Customer Service Advisor requires a well-written cover letter that highlights your best assets. Use the following guidelines to make your cover letter more professional.

1. Do create a self-summary that focuses on your best attributes. Use paragraph format to highlight your relevant experience, skills and accomplishments. Aim for between four and six lines of text.

2. Don’t use paragraph format anywhere else, though. Instead, use bullet points that are about one line each. This makes it easier for a busy hiring manager to pick out the most important information on your cover letter.

3. Do keep your cover letter focused only on your industry. Everything you write should relate to the job you’re applying for in some way. If you’re applying to drastically different positions or in more than one industry, you should rework your cover letter to fit each individual position.

4. Don’t include your references on your cover letter. Additionally, don’t end your cover letter with “references available upon request. ” The hiring manager likely knows this. Keep your references on a separate sheet of paper and provide them only when asked.

5. Do proofread thoroughly to keep your cover letter as professional as possible. Consider having a friend or family member look over it for mistakes you might have missed.

Customer service advising requires working at a fast pace, excellent conversational skills, and the numbers to show for those talents. How can you produce a letter that proves you can fill the advisor position you seek? Our customer service advisor cover letter example and supplemental do’s and don’ts can help you hone your writing for the application process.

  • Do give yourself a pep talk before writing. Finding a customer service advisor position may take some time. As you apply for jobs, give yourself a confidence boost by pretending that your employer is already familiar with you and values your skills.
  • Don’t make your letter too long. By keeping it clear and to the point, you may have a higher chance of getting noticed by busy hiring managers.
  • Do focus on standing out as the top candidate. Have you helped customers with bank account applications in the past? List the achievements you know will set you apart from the rest.
  • Don’t try too hard to stand out. Giving too many examples of your talents as a customer service advisor can be mistaken for arrogance — remember that written communication can be received differently than in-person meetings.

Customer Service Advisor Advice

To succeed as a customer service advisor, you’ll need to thrive in a fast-paced environment, have an excellent phone manner, and a knack for dealing with a variety of customer questions and grievances. You’ll also need a cover letter to get contacted by employers. Our cover letter examples make it easy to create a customer service advisor cover letter in minutes. Just choose one of the pre-written cover letter examples below and edit as needed to fit your individual needs. Then, send out your cover letter to get more interviews and get hired faster!

Cover Letter Tips for Customer Service Advisor

Looking for work can be complicated anywhere, but a few good choices can simplify finding jobs as a Customer Service Advisor. Here are five helpful tips.

1. Complete career assessments to highlight your strengths, weaknesses and interests. Going into a job search with a good understanding of what you want to do and what you bring to the table makes you a more effective job hunter.

2. Dig in for the long haul. It’s important to recognize that looking for jobs as a Customer Service Advisor may take a while. Understanding this from the beginning could help keep you from getting discouraged.

3. Rely on your network. Enlist the aid of colleagues, family and friends as you look for work. They could turn up valuable information or connections that may help you find more direct paths to gainful employment.

4. Follow up tenaciously. Until a hiring manager gives you a firm no, you should check in every few days to a week to demonstrate your commitment.

5. Use a schedule. Organizing your time keeps you motivated and helps you manage the complexity of multiple applications.

Customer Service Advisor Job Seeking Tips

Take the time to make your cover letter all it can be. Regardless of the industry or position, there are some basic rules that you should follow. Here are some do’s and don’ts to help you put together a cover letter that works.

1. Do stress your achievements. Your goal is to sell a prospective employer on yourself, so don’t be scared to toot your own horn. Feel free to brag a bit about the ways you’ve distinguished yourself in your career.

2. Don’t include salary information. This is an amateur move that makes you look unprofessional. It can also weaken your negotiating power if you’re offered jobs as a Customer Service Advisor.

3. Do give your document clear focus. Hiring managers are often overwhelmed with applications and can’t afford to devote a lot of time to each. Make sure your cover letter stands out from the crowd by quickly and directly telling prospective employers who you are, what you can do, and why you should be hired.

4. Don’t include prejudicial details like religious or political affiliations. Be careful not to accidentally reveal this information by listing awards or associations that are tied to certain groups.

5. Do go over your work with a fine-tooth comb. Check your cover letter for grammar and spelling errors. You don’t want to leave a hiring manager with the impression that you might do sloppy work.

In your efforts to get a new job, the cover letter can be one of the most effective ways to get your resume on the desk of hiring managers. A well-written letter can showcase your qualifications and enthusiasm for the job you want. Customize your cover letter with our convenient customer service advisor cover letter example and a list of helpful do’s and don’ts.

  • Do use a guide or template to help you be sure to choose the format and words that will have the most impact.
  • Don’t hold back when describing your qualifications and talents. This is a moment to bring up that time when you calmed an irate customer and created a long-lasting, profitable business relationship.
  • Do keep your cover letter concise. It’s best to keep the length of the letter to about half a page.
  • Don’t ramble on about your responsibilities at the cash register. Speak to the specifics of your qualifications to work in customer service.
  • Do address the letter to the hiring manager. If you can, use this professional’s first and last name with an appropriate “Mr.” or “Ms.”?
  • Don’t forget to proofread your document to ensure accurate spelling and grammar.

Customer Service Advisor Advice

Looking for a customer service advisor job? The cover letter examples we’ve attached below are designed especially for customer service advisor professionals. These cover letter examples should give you a good idea what employers are looking for in a cover letter, and should give you a great foundation for creating your own job-winning cover letter. Get started today and take the next step toward a rewarding new job!

Cover Letter Tips for Customer Service Advisor

Finding jobs as a Customer Service Advisor involves the use of a core professional skill set along with a motivational attitude. With these tips, you can focus on your targeted potential employers and move forward with your job goals.

1. First and foremost, maintain a positive attitude. Even if you have lost a job recently, it is important to project positivity through your employment search and interview process.

2. Dig deep into the job boards. Search for all the possible keywords that could be associated with your job titles.

3. Be open to new industries and opportunities. Your skill set could very well cross over to new types of employers and industries and open up job avenues you have previously not considered.

4. Refresh your interview skills. It may have been a while since you had to interview. Now is the time to revisit your communication skills and how you can best showcase your talents in a one-on-one with the hiring manager.

5. Make a plan and stick to it. This can include weekly goal setting of applications, networking events, and new online sites for job searching. Persistence is the key to finding a great job.

Customer Service Advisor Job Seeking Tips

Jobs as a Customer Service Advisor are very attainable, but to get to the head of the line and get that interview, you must have a superbly polished cover letter. Follow these tips to make sure you are highlighting your best self on this very important document.

1. If you have multiple jobs within one company, list them separately to provide cohesiveness and flow throughout your cover letter. Use the same format as you would any other listing.

2. Focus on accomplishments when you describe your job. Phrases such as “responsible for” and “duties included” don’t necessarily project action and accomplishment. Use action verbs.

3. Quantify your cover letter. Use numbers to describe your accomplishments such as: managed a team of 10 and raised sales by $50,000 per quarter.

4. Never list references directly on your cover letter. This can be prepared on a separate document or file and given upon request.

5. Edit for form and readability. Make sure your cover letter is clean with a readable format that does not jolt the line of vision. This can be off putting for hiring managers.

Think of your cover letter as the first page of a novel. Does it draw in readers and make them want to read more, or will they close the book and reach for another one? You want hiring managers to keep reading your application, so be sure to use our customer service cover letter example and accompanying tips to craft an effective, gripping letter.

  • Do focus on top skills and characteristics that enable you to perform well in this position. Be specific when connecting skills to performance. You can see the candidate in our example explaining how patience and technical knowledge help him solve customers’ problems.
  • Don’t highlight any deficiencies. You may not know the exact operating system your employer uses; instead of stating so, you can list your familiarity with other systems and include your ability to learn quickly.
  • Do use key phrases from the job description to emphasize your suitability for the position.
  • Don’t use highly exaggerated language, as it does not ring true. Employers want to see applicants who enjoy what they do and are reasonably enthusiastic about the prospective position.

Customer Service Advisor Advice

Looking to get a job as a customer service advisor? The cover letter examples you’ll see below have been created specifically for customer service advisor jobs. These cover letter examples will help you see what employers are looking for in a cover letter, and are the perfect first step toward building your own job-winning cover letter. Simply click on any of the template options below, and move forward in your customer service career!

Cover Letter Tips for Customer Service Advisor

Whether you want to find a job as a Customer Service Advisor, another part of the state or anywhere in the country, you need the right tips at your disposal. The job search as a Customer Service Advisor is much easier when you take the right type of action.

1. Rely on your networking skills to learn more about employers working in your industry and any potential jobs that might become available soon or in the near future.

2. Let your friends and family know that you are on the hunt for a new job and make sure that they understand the qualifications, skills and experience you have.

3. Include links to your online cover letter or your LinkedIn account on all your social networking pages, including Facebook and Twitter.

4. Use keywords and phrases in all status updates you post online to grab the attention of potential employers looking for qualified applicants.

5. Follow up every cover letter and cover letter that you send out with a simple email or a short phone call to the human resources department.

Customer Service Advisor Job Seeking Tips

Getting a great job as a Customer Service Advisor starts when you get your foot in the door, but you can only accomplish that when you have a compelling cover letter. Whether you have years of experience or a college degree, you still need to know what to do and what not to do when writing your cover letter.

1. Do focus your cover letter on the experience and skills that you have that are most relevant to the position you want.

2. Do use simple sentences and phrases that highlight your attributes and are easy to read.

3. Do not go over two pages when writing your cover letter, and try to keep your cover letter to one page.

4. Do change your career objective section to better focus on each job you apply for instead of using the same section for all jobs.

5. Do not include more than five bullet points or sentences in each section of your cover letter.

Sample Customer Service Cover Letter

If you're hoping to land an interview for a customer service job, you need a cover letter that's specifically geared toward your industry and the job listing in question. A good cover letter that hooks the hiring manager's attention and demonstrates the value you'd bring to the role is essential if you want to get that interview and ultimately, the job.

What a Customer Service Cover Letter Should Include

A cover letter for a customer service job should have all the usual elements of a good cover letter, including:

  • Contact information: your name, address, phone number, email address, and so on.
  • A salutation: Ideally, follow your greeting with the name of a contact at the company – either the hiring manager or a representative from human resources. If you do not have a contact, you can leave off of the salutation, or include a general one, such as "To Whom It May Concern." 
  • The cover letter body, including a grabby first paragraph that draws the reader in and hooks them with your skills and experience, and supporting paragraphs that show that you know what the company is looking for and that you can provide it.
  • A closing paragraph, summarizing your skills and how you'd use them to solve the company's problems and contribute to its success. 
  • A closer, e.g., "sincerely" or "best regards." Here's more information on how to close a cover letter, with examples. 

Of course, a cover letter for a customer service position should demonstrate your specific customer service-related skills and experience.

You're trying not only to get the hiring manager's attention but indicate that you understand what is required for the role.

You'll want to highlight soft skills like listening, conflict resolution, empathy, and depersonalization (i.e., the ability to provide caring customer service while not telling the customer your life story).

Hard skills like software programs specific to the job are also valuable.

Here's a customer service skills list to get you started brainstorming. If you have even a little bit of experience in the industry, you might be surprised how many of these hard and soft skills should be on your resume and in your cover letter – and aren't. Now is not the time for modesty, so go ahead and toot your own horn.

Customer Service Cover Letter Sample

The following is an example of a cover letter for a customer service position. Also see below for more cover letter samples, and tips for emailing a cover letter and resume.

Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Cell Phone Number
Your Email


Dear Hiring Manager,

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.

Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.

I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

It would be a pleasure to interview with you and I look forward to hearing from you soon.

Very Sincerely,

Your Signature (hard copy letter)

Your Typed Name

How to Send an Email Cover Letter

If you're sending your cover letter via email, list your name and the job title in the subject line of the email message. Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the salutation.

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